Innogyps Privacy Policy


At Innogyps, the security and integrity of our customers’ and visitors’ personal information is important to us. We take every reasonable measure necessary to protect the privacy of our customers and visitors.  This Privacy Policy covers our use and disclosure of your personal information, which is collected through or in connection with this Website. For the purposes of this Privacy Policy, “this Website” means all the web pages related to the site excluding any links to third party sites.

Innogyps’ privacy practices are in accordance with all federal and provincial laws and regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA).  Personal information collected by Innogyps is information about an identifiable individual that may include such information as your name, company name, e-mail address, mailing address, phone number and/or financial information.  As such, Innogyps has in place privacy and security practices to safeguard personal information. These practices are reviewed, and if necessary revised, on a regular basis.  Additionally, Innogyps employees receive privacy training and must comply with Innogyps privacy practices as a condition of employment.

How customer and visitor information is used by Innogyps

At Innogyps, we collect customer and visitor information for one or more of the following purposes:

  • to provide a positive experience, and deliver, bill for, and collect payment for services
  • to understand customer and visitor requirements and make information available regarding products and services offered by Innogyps
  • to manage and develop Innogyps business and operations
  • to meet legal and regulatory requirements
  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any products or services supplied to you
  • better tailor and improve the features of products and services
  • create products or services that may meet your needs.

However, except as set out in this Privacy Policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

Providing you with additional information

From time to time we would like to use your personal information for purposes other than as set out in the above section.  We believe that these additional uses will be of benefit to you.

However, we understand that you may not wish us to use your information in this way.  Therefore, we will not use your information for the purposes set out below if you have indicated that you do not wish us to use your information in this way when submitting the information.  Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know (see contact information below).  We will take the necessary steps to stop the use of your information for such purposes with immediate effect.  In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as necessary to achieve such purposes.

From time to time we will use the information you supply to us for:

  • market research and tracking of sales data
  • informing you about our products and services, which may include contacting you by telephone
  • giving the information to an affiliate or subsidiary of Innogyps, which may be located outside Canada, to enable them to send you information which may be of interest to you.

In addition, from time to time we would like to give your name, address and e-mail and any other personal data you supply to us to carefully selected third parties, which may be located outside of Canada.  These third parties may use this information for:

  • market research and tracking of sales data
  • sending you information about their products and services
  • giving the information to their affiliate offices and companies to enable them to send you information which may be of interest to you.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our Website.  We may also aggregate details which you have submitted to the Website (for example, your age and the town where you live).  You cannot be identified from this information and it is only used to assist us in providing an effective service on this Website.  We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this Website.

The use of cookies

We may store some information (commonly known as a "cookie") on your computer when you look at our Website.  We are able to read these cookies for information purposes when you revisit our Website.  The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the Website, what parts of our Website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

We use the cookie information to improve our knowledge of the use of our Website and to enable us to be able to ascertain whether the Website is operating at an optimal level.  This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.  You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the Website.

Keeping our records accurate

We aim to keep our information about you as accurate as possible.  If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other websites

We cannot be responsible for the privacy policies and practices of other websites even if:

  • you accessed the third party website using links from our Website; or
  • you linked to our Website from a third party website.

We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

Submission of others personal information

From time to time this Website may ask you to provide personal details of your family or friends, for example, so that we can send them details of our products and services.  Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way.  We will not use these details in any manner, which is incompatible with this Privacy Policy.

Will this privacy policy change?

From time to time we may make changes to this Privacy Policy.  If we make any substantial changes to this Privacy Policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes.  Please check our Privacy Policy on a regular basis.

How you can contact us

If you would like to contact Innogyps about our Privacy Policy, you can do so by e-mailing

Phone: +1 (905) 690-6161   |   Email: